Customer Care Coordinator (6396)

Mallusk

We are working with an established client to recruit for a Customer Care Coordinator to join their team on a permanent basis. The role is based in Mallusk.

Your new role as a Customer Coordinator will include;

• Customer order processing - including data entry & order approval
• Scheduling Customers
• Customer order query handling
• General customer queries - phone/email
• Complaint handling - receiving and passing on to relevant dept
• Filing of orders in a timely and accurate manner
• Answer incoming calls in a professional, timely and accurate manner.
• Provide PODs and handle cash payments
• Deal with queries or redirect if necessary
• General administration

What you'll need to succeed as a Customer Coordinator;

• Five GCSE passes (or equivalent) including Maths and English
• Excellent organisational and planning skills
• Excellent IT Skills - MS office
• Excellent communication skills
• Ability to work on own initiative and as part of a team
• Ability to work under pressure

What we hope you will do next:

Contact Mary to discuss this in absolute confidence on 028 9031 3720, or send an updated CV via the link on the page

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