Customer Service Executive

Posted 06 March 2023
Salary Negotiable
Job type Permanent
Discipline Human Resources
Contact NameMary Quinn

Job description

Customer Service Advisor

We are working on behalf of a household name to recruit for a Customer Service Advisor on a permanent basis. You will be working with an established team to deliver excellent customer service to customers. Based in Greater Belfast

Your new role as a Customer Service Advisor will include:

  • Providing advice to customers
  • Resolving customer problems
  • General customer queries - phone/email
  • Answer incoming calls in a professional, timely and accurate manner.
  • Deal with queries or redirect if necessary
  • General administration

What you'll need to succeed as a Customer Service Advisor:

  • Customer Service experience
  • Excellent organisational and planning skills
  • Excellent IT Skills - MS office
  • Excellent communication skills
  • Ability to work on own initiative and as part of a team
  • Ability to work under pressure
  • Strong attention to detail

What we hope you will do next:

Contact Mary to discuss this in absolute confidence on 028 9031 3720, or send an updated CV via the link on the page
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