Customer Service Executive (French)

Posted 29 January 2024
Salary Negotiable
Job type Permanent
Discipline Human Resources
Contact NameMary Quinn

Job description

Customer Service Executive (French)

Vickerstock are working with leading manufacturing client to recruit for a Customer Service Executive (French). The role permanent and based in County Cavan.

Your new role as a Customer Service Executive (French)

  • Ensuring all orders received via telephone, fax, emails are processed accurately and promptly upon receipt.
  • Process customer orders and create shipping manifests.
  • Provide product information to customers with support from technical team on site.
  • Complete administrative tasks according to customer/market requirement.
  • Ensure that all customer queries - order queries, stock situation, deliveries, and invoices - are resolved satisfactorily.
  • Work closely with internal/external customers to build and maintain customer loyalty.

What you'll need to succeed as a Customer Service Executive (French)

  • Good knowledge of French language
  • Experience in a similar role
  • IT knowledge: Windows application Word/Excel to Intermediate level, including basic keyboarding skills.
  • Strong customer focus.
  • Excellent interpersonal and problem-solving skills.
  • Excellent telephone manner and professional writing skills.
  • Team player with an open and friendly personality with a can-do attitude.

What we hope you do next:

For more information on the above role please contact Mary Quinn on 02890 313720 or apply via the link

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