Customer Service Advisor

We are working on behalf of a household name to recruit for a Customer Service Advisor on a permanent basis. You will be working with an established team to deliver excellent customer service to customers. The role is based in Newry. Monday - Friday 9:00am - 5:00pm, (weekend work required 1 weekend in 6)

Your new role as a Customer Service Advisor will include:

• Providing advice to customers
• General customer queries - phone/email
• Answer incoming calls in a professional, timely and accurate manner.
• Deal with queries or redirect if necessary
• General administration
• Capturing and processing customer orders
• Responding & dealing with customer queries

What you'll need to succeed as a Customer Service Advisor:

• Customer Service experience
• Excellent organisational and planning skills
• Excellent IT Skills - MS office
• Excellent communication skills
• Ability to work on own initiative and as part of a team
• Ability to work under pressure
• Strong attention to detail

What we hope you will do next:

Contact Mary to discuss this in absolute confidence on 028 9031 3720, or send an updated CV via the link on the page

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