Sales Support Administrator

Posted 03 May 2024
Salary Negotiable
Job type Permanent
Discipline Professional Services
Contact NameMary Quinn

Job description

Sales Support Administrator

Vickerstock are delighted to be working with a leading client to recruit for a Sales Support Administrator to join their team in Belfast on a permanent basis.

The Sales Support Administrator will support the sales team by providing pricing, quotes and other information as required whilst continuing to develop and improve the team's processes to maximize the productivity and efficiency of the team.

The Sales Support Administrator will be responsible for the following:

  • Preparing quotes for customers based on their specifications and requirements.
  • Processing and following up customer orders.
  • Ensure that all customer enquiries etc. are followed up and dealt with promptly and effectively.
  • Update computer system with amendments to enquiry/order/job specifications and maintain and update customer records
  • Complete all daily/weekly/monthly KPI reports as required
  • Support external sales reps as required
  • Be driven to achieve and maintain top quality customer service levels at all times

The Sales Support Administrator should be able to demonstrate the following:

  • At least 1 years' experience of working in an administrative/sales/ customer service environment.
  • Evidence of providing exemplary service to customers.
  • Can demonstrate a high level of competency in the following areas:
  • Multiple element project management
  • Carrying out administrative duties
  • Verbal and written communication
  • Accuracy and attention to detail
  • Numeracy
  • Well organised with the ability to prioritise
  • Meeting targets and achieving deadlines
  • Problem solving
  • Interpersonal skills
  • A good working knowledge of Microsoft Office packages (particularly: Outlook, Word, Excel)