Customer Service Coordinator

Vickerstock are proud to be working, with an innovative client to recruit an experienced Customer Service Coordinator to join their team in Naas, Co Kildare. This is a full time permanent role Monday - Friday 8am - 5pm 1 day WFH.

There is an excellent salary and benefits package on offer with this role.

This will be a varied role and you will be assisting a wide range of customers. The Customer Service Coordinator will play a critical role in ensuring effective communication between the organisation and its customers.

Your new role as a Customer Service Coordinator:

• Providing customer support
• Stock management - planning, monitoring & maintaining agreed stock levels.
• Communicating product launches, delists and promotions to relevant stakeholders and departments.
• Stock allocation and releasing.
• Logistics - booking transport.
• Generating Customs Clearance Documents
• Engaging and managing the customer's needs and expectations daily
• Co Ordination and support for Lean and continuous improvement projects and initiatives.
• Engaging and communicating with the relevant account managers and team members.

What you'll need to succeed as a Customer Service Coordinator :

• Previous experience within a busy customer service environment
• Excellent Customer Service skills
• Knowledge of Business Central (ERP software) an advantage.
• Knowledge of Customer clearance and certification, with a qualification in International Trade Compliance an advantage.
• Proficiency in MS Office to include Excel
• Demonstrate a team focused approach to work by working closely with your colleagues and providing support where required

What we hope you will do next;

Contact Mary to discuss this in absolute confidence on 028 9031 3720, or send an updated CV via the link on the page

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