Customer Service Administrator
Enniscorthy, Co Wexford
Fulltime | Permanent
Monday to Friday, Day Shift (39 hours/week)
Starting Salary €30,000 + Benefits

Vickerstock is proud to be partnering with a leading global FMCG manufacturer in their search for a Customer Service Administrator to join their thriving team at their Enniscorthy facility.

Are you a motivated, customer-focused professional looking to join a fast-paced, innovative organisation that values its people? This is your chance to become part of a dynamic, collaborative team within a company that recognises and rewards dedication and drive.

As the Customer Service Administrator, you'll be the first point of contact for customers and suppliers-handling enquiries, supporting daily operations, and ensuring seamless communication across departments. You'll play a vital role in customer satisfaction, logistics coordination, and administrative support, contributing directly to the smooth running of the business.

Key duties

• Serve as the primary contact for customer and supplier enquiries via phone, email, and online chat
• Manage incoming and outgoing calls using the internal phone system
• Coordinate set-up for meetings, events, and trade shows
• Process customer orders and monitor shipments, providing updates as needed
• Liaise with warehouse and transport teams to ensure timely deliveries
• Address customer complaints and escalate issues where necessary
• Maintain accurate records of transactions, customer communications, and logistics data
• Support with invoicing, shipping documentation, and general administrative tasks
• Assist Sales and Finance teams with client hospitality and coordination

What We're Looking For:

• Proven experience in a customer service or administrative role, preferably in a fast-paced environment
• Strong communication and interpersonal skills
• Ability to multitask, prioritise, and work both independently and as part of a team
• A proactive mindset with strong problem-solving skills
• A positive, can-do attitude and willingness to grow within the business

What's on Offer:

• Competitive starting salary of €30,000 with room for progression
• Excellent opportunities for career advancement
• 20 days annual leave plus public holidays
• Company pension scheme after 6-month probation period
• Life assurance (4x annual salary)

Get in touch:
Sound like the career move you've been after and would like to hear more, pick up the phone to Sophie now on T 01 526 7473, or send an updated CV - in Word format - via the link on the page (or email).