Despatch Manager (Food Manufacturing)
Dungannon
Vickerstock are working in partnership with a well-established and highly respected food manufacturing business supplying major UK retailers and food service customers. With a long heritage in fresh produce and plant-based products, this business is investing heavily in its future and is now looking to appoint an experienced Despatch Manager to play a key role in its operational success.

This is a hands-on, visible leadership role suited to someone who enjoys being on the floor, leading from the front, and taking ownership of despatch and distribution performance in a fast-paced FMCG environment.

What we have to offer:

• Salary:£35-40k DOE
• Tuesday to Saturday working week
• Free parking
• Discounted products

Your day to day
As Despatch Manager, you will take full responsibility for the day-to-day management of despatch and chilled storage operations, ensuring product is handled safely, efficiently, and delivered on time, every time.

You will work closely with supervisors and operational teams, managing transport, stock control, service levels, and compliance, while driving a strong culture around food safety, quality, and health & safety.
This role will suit someone who is decisive, organised, and comfortable making real-time operational decisions.

• Maintain a strong on-floor presence across despatch and storage areas, supporting Supervisors and teams to deliver daily plans
• Lead, coach, and develop despatch teams to meet daily and seasonal demand
• Manage daily transport planning and execution, liaising directly with hauliers and resolving delivery issues
• Ensure all orders are picked, checked, and dispatched accurately and on time using the site ERP system
• Monitor service level performance (OTIF, delivery accuracy), taking immediate corrective action where required
• Ensure full compliance with Food Safety & Quality Management Systems, customer standards, and certifications
• Oversee chilled storage operations, stock rotation, stock accuracy, and physical stock checks
• Lead investigations into service failures, quality or food safety issues, and customer complaints, completing root cause analysis and follow-up actions
• Ensure despatch and storage areas remain clean, organised, and audit-ready at all times
• Drive a strong Health & Safety culture through engagement, safe systems of work, and visibility
• Contribute to daily and weekly KPI reviews and operational performance meetings
• Act as the main point of contact for despatch operations, escalating risks and issues where appropriate

Your essential ingredients

• Proven experience in a hands-on despatch, logistics, or warehouse management role within food manufacturing, fresh produce, or FMCG
• Strong people management experience in a fast-moving operational environment
• Experience managing transport operations and customer delivery requirements
• Confident using KPIs and service level data to drive performance
• Good working knowledge of Health & Safety requirements

Your next move:
To find out more about this opportunity contact Paul Muir in complete confidence. T 028 9031 3720

If this opportunity doesn't quite hit the mark, let's get a chat and see how I can help grow your career.

PLEASE VISIT OUR WEBSITE FOR A FULL LIST OF OUR CURRENT VACANCIES.