Field Service Engineer (Access Control)

Posted 27 October 2023
Salary €50000 - €55000 per annum
Job type Permanent
Discipline Engineering & Manufacturing
Contact NameWarren Watson

Job description

Field Service Engineer (Access Control)
€50k - €55k
Company vehicle
Dublin area

Vickerstock are working with a leading provider of innovative access control solutions, specialising in cutting-edge technology and security systems. Our client is committed to ensuring the safety and security of all their customers by delivering high-quality access control solutions that meet their needs. As their business continues to grow, they are seeking a talented and motivated Field Service Engineer to join their team in Dublin.

Key Responsibilities as a Field Service Engineer (Access Control);

  • Installation and Configuration: Install, configure, and commission access control systems at client sites, ensuring they meet specifications and standards.
  • Troubleshooting: Diagnose and resolve technical issues related to access control systems, including hardware and software problems.
  • Preventive Maintenance: Perform routine maintenance and inspections to identify and address potential problems before they impact system functionality.
  • Repairs: Effectively repair and replace faulty components or equipment, ensuring minimal downtime for clients.
  • Customer Support: Provide excellent customer service by responding to client inquiries, addressing concerns, and offering technical guidance.
  • Documentation: Maintain accurate records of service visits, equipment configurations, and any changes made to access control systems.
  • Training: Provide training to clients and end-users on the proper use and maintenance of access control systems.
  • Collaboration: Collaborate with the sales and engineering teams to identify opportunities for system improvements or upgrades.
  • Adherence to Standards: Ensure compliance with industry standards, safety regulations, and company policies in all service activities.
  • On-Call Support: Be available for on-call duty as needed to respond to emergencies or critical issues outside regular business hours.

As a Field Service Engineer ideally you will have;

  • You must have an electrical qualification.
  • Ideally 2+ years experience within a similar line of work.
  • Familiarity with software-based access control systems and network protocols.

What we hope you will do next;

Contact Warren Watson to discuss this in absolute confidence or send an updated CV via the link on the page - 01 526 7473

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As an experienced specialist senior engineering and manufacturing recruitment professional with 5 years' experience; I personally specialise within the recruitment of Engineers at all levels across Ireland.

If you are interested in this vacancy, or work within Engineering / Manufacturing in Ireland, then please apply with your CV to me for consideration - (You can also find and connect with me on LinkedIn)