Pharmacy Solutions Specialist
Ballymena
Permanent (option of 3 or4 or day week)

Are you Pharmacist or Pharmacy Technician working long hours and weekends? Want to stay in your profession but have a better life balance?

Vickerstock are proud to be partnering with a well-established, innovation-led healthcare business based in the Ballymena area to recruit a Pharmacy Solutions Specialist. This is a permanent position offering the opportunity to work at the forefront of pharmacy technology solutions in a company currently going through a major scale-up phase.

What's in it for you
A highly competitive salary and excellent benefits package is on offer including:

• 25 days holiday + 10 statutory days
• Private medical cover
• Pension contribution
• Learning and development support
• Free on-site parking
• A genuinely supportive work culture with a focus on work-life balance

The Opportunity
Reporting directly to the General Manager, this role is perfect for someone with a Pharmacist or Pharmacy Technician background who is passionate about customer training, support, and technology adoption. You will play a vital role in enhancing client onboarding and delivering a first-class service experience.

Your day to day

• Deliver hands-on training on innovative pharmacy automation tools (e.g. robotics, dispensing lockers, eMAR)
• Provide excellent customer service throughout the client lifecycle
• Support the project management of new installations and upgrades
• Assist in system testing and provide product feedback
• Represent the company at trade shows and client events
• Travel (mostly NI/ROI/UK) will be required on occasion for training and support
• Contribute to service development through insights and improvement suggestions

About You
Essential:

• Qualified Pharmacist with strong post-qualification experience in a busy pharmacy (happy to speak to Pharmacy Technicians, or someone from ACT, Robot Operator background).
• A passion for training, knowledge sharing, and customer success
• High level of IT literacy
• Ability to travel to customer sites
• Organised, proactive, and able to work independently
• Excellent communication and interpersonal skills

And even better if you have this, however not a deal breaker:

• Experience with pouching robots
• Experience in providing services to Pharmacies and Care Homes
• Prior experience in training delivery

Interested in finding out more
To discuss this unique opportunity in absolute confidence, contact Paul Muir at Vickerstock on 028 9031 3720 or email .

If this opportunity doesn't quite hit the mark, let's get a chat and see how I can help with your next career move.

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